Tag Archives: ROI

Introducing the Quick Wins Handbook

When it comes to data management platforms, the faster they start working for you, the better. Using a DMP can provide unique strategic opportunities, along with the kind of high-value market insights that allow for a better ROI. But the truth is, very few marketers are truly leveraging the value a DMP can provide.

So, how can you start taking full advantage of your DMP right out of the gate? It comes down to understanding the actionable data you have, and utilizing it in a way that maximizes the value it has to offer. Once you learn how to effectively work with what you have, you’ll be able to explore new opportunities more deeply.

IgnitionOne has created a valuable, fresh new book that provides insight and inspiration to help you get more out of your DMP from the start. “The Quick Wins Handbook” delivers 12 fast, actionable ideas to maximize your ROI and minimize the time spent waiting for the right data.

The Quick Wins Handbook is ready to help you:

  • Get the most out of your DMP
  • Act on easy connections
  • Target location
  • Time communications
  • Avoid potential road blocks

And more!

You can learn more and download the 18-page guide here.

quick wins

IgnitionOne’s July Digest

Thought Leadership

Has Search Lost Its Luster?
MediaPost
June 3, 2013

Roger Barnette, President of IgnitionOne, discusses the fundamental role of search in the ever-evolving world of digital marketing.

Why Bother with a Search Management Technology?
DMS.com
June 4, 2013

Michael Alex-Campbell, Sales Executive at IgnitionOne UK, explains the importance of using search management technology in order to tap into search’s full potential.

Things Not to Do in Digital
DMS.com
June 7, 2013

When used well, the Internet is a great opportunity for companies; unfortunately, it can also be a threat if not used properly. Alice Travers, Client Solutions Executive at IgnitionOne UK, explains how to make the most out of the Internet, and cautions against common mistakes.

Sabermetrics & Search Bid Management; ‘Moneyballing’ the Market
DMS.com
June 13, 2013

Will Perkins, baseball fan and Director of Client Services at IgnitionOne, highlights the similarities and differences between the use of sabermetrics in baseball and metrics used in search bid management, and explains how technology aims to take “search sabermetrics” to the next level.

Attribution: Do You Have What it Takes? A Webinar Recap
DMS.com
June 20, 2013

Attribution – understanding which media exposures contribute to a conversion – represents a sea of opportunity to marketers, yet many are wary of it. Dave Ragals, SVP of Client Services at IgnitionOne, discusses the best way to navigate attribution and urges clients to jump in and make the most of it.

IgnitionOne Releases its Q2 2013 Digital Marketing Report
DMS.com
June 26, 2013

In its report, IgnitionOne finds that search spend was up in Q2 and that the channel remains a strong performer; mobile advertising and programmatic display are promising channels for the future.

The Beta Debate
DMS.com
July 1, 2013

Denis Burba and Katherine Wrobleski, Senior Media Manager and Associate Account Manager, respectively, reflect on the key points that search marketers should consider before making the switch to beta versions of products, and urge them to proceed with caution.

IgnitionOne News and Press

Enhanced Campaigns Countdown: Rising CPC Insights & Migration Tips From iProspect
Search Engine Land
June 18, 2013

IgnitionOne Wins Bronze in Online Marketing Campaign of the Year
DMS.com
June 18, 2013

In Optimization, Service Is King
AdExchanger
June 20, 2013

Mobile Search Advertising Continues Its Ascent
Marketing Charts
June 26, 2013

IgnitionOne: Search Budgets, Clicks, Impressions Up
MediaPost
June 26, 2013

Report: Google Gains As Search Ad Spending Starts To Rebound
Forbes
June 26, 2013

Marketers Up Search Efforts For Travel Media
MediaPost
June 26, 2013

Report Finds Mobile Search Ad Spending Has Doubled Year-Over-Year
KoMarketing
June 26, 2013

FTC Directives Could Make Mobile Search More Confusing
Mobile Marketer
June 27, 2013

IgnitionOne: Mobile PPC Spend Sees Triple-Digit Growth, Retailer Spend Jumps 18% In Q2
Search Engine Land
June 27, 2013

Study: US Travel And Retail Sectors Got Aggressive With Programmatic Display In Q2
Marketing Land
June 28, 2013

Industry News

Conversion Attribution In Cross-Channel Marketing: Giving Credit Where Credit Is Due
Adotas
June 4, 2013

Until recently, many retailers only paid attention to last-click attribution; however, new research shows that, in order to account for the factors that convert a potential customer, more and more retailers are turning towards multi-channel attribution.

It’s Time To Drop The Jargon: Simplifying the Ad Tech Story
AdExchanger
June 6, 2013

While the technology behind the digital marketing industry may be complex and hard to understand, the industry’s image does not have to be. Confusion due to complicated jargon is hurting the ad tech industry as a whole.

The Changing Digital Marketing Landscape
DMNews
June 10, 2013

New research shows that the digital marketing landscape is growing at a more rapid pace than ever; as the number of ways to reach potential clients increases, so too do content marketing capabilities. All that’s left to do is to wait for attribution to keep up.

CMOs Lack Knowledge to Measure Customer Experience
MediaPost
June 20, 2013

A new study shows that CMOs today are increasingly responsible for fostering the relationship between brand and customer; however, with few ways to measure consumer experience, marketers remain in the dark about how effective they are.

DAA Bashes New Cookie-Blocking Initiative
MediaPost
June 20, 2013

As public opinion of cookies becomes ever more negative, institutions like Mozilla Firefox and Stanford University’s Center for Internet and Society have pursued cookie-blocking initiatives, drawing criticism from digital advertisers.

Campaign ROI Is No Longer Enough
DMNews
June 20, 2013

More is more when it comes to the data that marketers turn to when facing decisions. Turning data into knowledge requires more than simple ROI; a variety of metrics should be used.

Big U.S. Advertisers Boost 2012 Spending By Slim 2.8% With a Lift From Tech
AdAge
June 23, 2013

AdAge’s annual list of the 100 Leading National Advertisers likens trends in advertising budgets to the American economy; both hurt by recent declines, the advertising budget of most major companies and the American economy is growing at a slow but steady pace – spurred largely by growth in the digital sector.

Search

What Does a Bing-Powered Siri Mean for Google?
All Things D
June 11, 2013

Apple recently said that Bing would replace Google as Siri’s default search engine for the upcoming iOS 7. A look at the changing relationship between Apple and Google, and what it means for SEO marketers.

SEO Into 2004: The Irreversible Changes in Google’s Products
Search Engine Watch
June 13, 2013

As Google’s product updates mark the evolution of search from a simple look up tool to a platform for exploration and discovery, SEO marketers need to consider the implications that such a shift will have on their own performance.

Google Enhanced Campaigns Increase Cost per Click
MediaPost
June 18, 2013

Google’s shift to AdWords Enhanced Campaigns is may not be good news for advertisers, a new study shows.

Reach Millennials via Search, Social, Mobile
MediaPost
June 20, 2013

New research shows that though Millenials are considered to be the most social generation. They rely on old-fashioned search as the source of most information.

How Social Content Supports Real-Time Search Engine Marketing
MediaPost
June 24, 2013

A new study by Stanford University and Microsoft Research shows the relationship between social content and sharing, and search queries during real-time events.

Google’s Enhanced Campaigns: What We’ve Learned from Migration
Econsultancy
June 27, 2013

A look at the effects of a migration to Google’s Enhanced Campaigns, and how marketers can benefit from making the switch sooner rather than later.

Display

Will Need for Transparency Drive Ad Networks Out Of Business?
MediaPost
June 6, 2013

A look at the pros and cons of contemporary DMPs and DSPs versus traditional ad networks.

When Will Digital Ads Finally Generate a ‘Water-Cooler Moment?’
AdAge
June 6, 2013

Online advertising has become one of the most popular forms of marketing, but are online ads really that effective? In today’s connected world, it is easy to get caught up in the numbers and technology and forget the creative aspect that makes for a good online campaign.

Programmatic, Real-time and Predictive: Display is Ready for Primetime
DMNews
June 20, 2013

Display advertising has grown rapidly over the last few years and its growth is likely to continue. In the next few years, display is poised to overtake search as the main player in digital advertising.

Mobile

Web, Social, or Mobile? All of the Above
DMNews
June 4, 2013

Instead of the divide-and-conquer mentality surrounding silo’ed marketing, marketers should pursue integrated campaigns to see higher ROIs.

Mobile Marketing Isn’t About Screens or Devices, It’s About Behavior
AdAge
June 13, 2013

In the ad tech industry, mobile tends to be treated as one channel; however, the way people interact with their devices varies from screen to screen, creating a challenge for marketers who look at mobile in such general terms. In the end, it is not about the screens – it is about behavior.

Google Takes Majority of Mobile Ads, Facebook Closest Rival
MediaPost
June 13, 2013

Despite the challenges presented by mobile advertising, Google has found success, and now has the majority of the worldwide investments in mobile advertising.

Agencies and Cannes Judges Say Less Is More for Mobile
ADWEEK
June 17, 2013

New IAB study offers the best practices for an effective mobile ad. Two of the main points: brevity and creativity.

Digital Businesses Address Need for Mobile Ops, Sites
MediaPost
June 17, 2013

A new Forrester report shows how business are adapting to the emerging mobile landscape, building mobile-websites, apps, and more to target mobile users.

Portable TV: 10% of Video Views Going to Devices
MediaPost
July 1, 2013

Gone are the days of traditional television; new research shows that video is going mobile.

Social

Facebook Kills Sponsored Results
MediaPost
June 13, 2013

Out with the old and in with the new for Facebook’s advertising efforts. The company is pulling sponsored results from its pages after other ad spaces performed better.

Facebook Adds 15-Second Videos for Instagram, Brands Sign On
MediaPost
June 20, 2013

After the success of Twitter’s Vine, Facebook adds video capabilities to Instagram in a move that greatly appeals to advertisers.

Facebook’s Fight for Dominance
Digiday
June 20, 2013

Facebook’s new video capabilities on Instagram both excite and impress companies who see it as an excellent opportunity to connect with customers.

What Instagram Video Sharing Means for Advertisers
Adotas
June 21, 2013

Instagram is already a hub of opportunity for marketers; Facebook’s addition of video to the photo-sharing platform seeks to take it to the next level.

Facebook Doubles Stats for Ad Buyers
ADWEEK
June 26, 2013

Facebook is stripping some of the ad spaces that are available to marketers, and instead is giving them four new levels of data; so while marketers will see less breadth in their Facebook campaigns, they will have greater depth.

As IPO Nears, Twitter CEO Says “We Think of Revenue Like Oxygen”
Tech Crunch
June 28, 2013

Despite their upcoming $10 billion IPO – or perhaps because of it – Twitter remains grounded, CEO says, and is focusing on long-term developments over short-term.

 

Why Bother with a Search Management Technology?

Every once and awhile, I will come across a single three-word phrase which I never like to hear, but more importantly, I feel is unjustified in this line of work.

“Sorry, no budget”

A colleague I once worked with when I sold ad-space gleefully blurted down the phone to a prospect: “You gotta spend money to make money!” I always look back and smile on that moment. As I’m sure you can imagine, the call ended fairly abruptly, but never the less he made an impact on me.

Progressing in business is all about identifying risk, value and investment potential, then acting accordingly, whether that is investing time in your clients, assets in your workforce, or having faith in that new product. The best way to achieve this progress is by using a search management technology provider to do the dirty work.

The truth of the matter is that every day, you are in a position to make a change which will nearly always guarantee a positive ROI.*

Don’t worry, there is no small print. Those conditions are fairly simple:

  1. Have a large online presence, selling numerous products
  2. Support from a dedicated search team
  3. Contain a typical search spend in excess of £50,000 (or about $75,000) per month

First, with a large online presence, it’s assumed that you will have a vast and complex account and campaign arrangement across the major publisher engines. Furthermore, you are likely to be running a lot of activity through additional channels, such as display and social. You must ask yourself: How much time is spent operationally logging into individual systems to manage these? How much time is spent trying to compare data and draw any meaningful insights to action?

Moving onto your search team, whether in-house or through an agency: how much time is spent analysing difficult to obtain data for optimisation? This is a complex task if done manually; something which a computer can do in a fraction of the time, often with a greater degree of accuracy (sort term promotions, seasonal holidays, etc. are a different matter).

Finally, spend. The more you track, and the higher your click volume, the more you stand to gain: simple economics of scale. While online presence and search explain where the value is generated,  high spend is an indicator that you should now be starting to have those conversations with search management technology providers.

All in all, I approach many clients who exceed the above pointers and spend vast amounts of money in search but are reluctant to use a search technology. I can’t speak for everyone but I think the fact that they understand that such a change is no small feat is an accomplishment in itself. However, not forgetting the large degree of accountability, many senior marketers may be put off by taking that leap of faith.

Call me biased but I would always vouch for the use of a tool.  Whether it’s IgnitionOne’s DMS or another provider’s tool, it’s certainly a conversation worth having.

 

*assuming certain conditions are in place

Achieving Accurate Currency Tracking: Reporting and Optimisation in Ecommerce

Background

The last few years have seen many businesses expand the global reach of their products and services, by giving international customers the ability to purchase via localised online stores.

The deployment of country specific online stores into emerging markets introduces a whole host of additional local currencies, in which a) customers expect to be able to purchase goods and services, and b) advertisers expect their technology partners’ support.

 

Issues

Typically, US headquartered, enterprise-level international companies, with an increasing online advertising presence in both EMEA and APAC face challenges..

These advertisers’ incumbent digital marketing technology partners are often only able to support the tracking of transactions in either a single currency (usually USD) or in an arbitrary value of no specified currency.

This can lead to circumstances where cross-channel media buying decisions are based upon ROI optimisations carried out on inaccurate revenue data.  Future campaign planning is then carried out, poorly influenced by this inaccurate historical performance data.

Let’s say a customer is purchasing a solid-state drive (SSD) worth 999 USD. On the EU site store, the customer pays 764 EUR for the SSD; the currency unaware tracking platform assumes 764 USD and as a result, significantly under-reports the revenue.

Over on the JP site store, another customer pays 91,343 JPY for the same SSD; the currency-unaware tracking platform assumes 91,343 USD and as a result massively over-reports the revenue.

When also taking into account the many channels of tracked online advertising that the customer could have been exposed to on their path to conversion, the effect can be exacerbated and result in a compounded wastage of budget, especially when inaccurate performance data is fed into an automated forecasting system unchecked.

At the very least it can cause account teams to burn efficiencies by requiring revenue values within reporting data to be painstakingly converted prior to carrying out a manual optimisation process.

 

Solutions

International brands need a transaction tracking technology that is currency aware.

IgnitionOne provides this solution and allows advertisers to dynamically insert the currency codes of the transaction’s currency, into a predetermined variable within the IgnitionOne transaction tracking pixel, along with the true value of that revenue amount, the merchant transaction ID plus up to 20 additional string values per transaction.

Instead of using only USD as a base rate, IgnitionOne stores the exchange rate of every currency, for every currency, and updates it every day, allowing a transaction in any currency to be reported back on in any other currency with 100% historical accuracy of the transaction’s true value at the time of either the transaction date or the reporting date.

This technology also allows IgnitionOne’s predictive bid optimisation technology, SPOT, to forecast ROI goals against 100% accurate multi-currency transaction revenue data, and for IgnitionOne’s cross-channel attribution technology to credit proportions of transaction revenue correctly to exposures on publishers from whom the media has been purchased in different currencies.

With this offering, clients of IgnitionOne are able to concisely and accurately report on revenue, helping them to better translate their successes. Currency-aware transaction tracking allows marketers to be more efficient; and a more efficient marketer is able to appropriately allocate budget and maximize their ROI.

Search Marketing for Retailers: Media Levers

Nobody wants to be marketed to. In fact, society is developing workarounds to avoid unwanted marketing interruptions almost as quickly as markets are finding new ways to interrupt consumers. However, unlike television commercials, street teams of guerilla marketers or even radio advertising discretely delivered by your favorite on-air personalities, search marketing is designed to reach consumers who actually want to be reached.

The challenge for retailers is to deliver the right message to the right consumers at the right time. In order to meet these objectives, retailers must start thinking like the consumer.

IgnitionOne works with many high profile retail clients whose primary KPI is to increase ROI. While our algorithmic optimization team can quickly deliver a lift in performance using our Proprietary Portfolio Optimization strategy, there are many levers you can pull on the media side to amplify this effect.

1. Audit Your Account & Ensure Quality Keyword Coverage

Bigger is almost never better. While building out long-tail & obscure keyword coverage may provide incremental value, it is important to pause or remove keywords with a negative ROI over the long term. If your keyword set alone cannot spend your budget, consider expanding your account with new tactics, such as mobile or remarketing for search, which will increase your spend and potentially your profit margin too.

2. Restructure Your Account To Match The Granularity Of Your Website

For retail clients, your search structure must match the granularity of your website. This will allow you to deliver very targeted ads and landing pages at the ad group level. When the site structure changes or the client is running a product-specific promotion, both landing pages and promo ads can easily be updated.

3. Dominate the page

I cannot express how valuable real estate is on the search engine results page. You should strive to maximize your brand’s presence using some or all of the following tactics:

  • Start a Google + page.
  • Run sitelinks (enhanced sitelinks are even better).
  • Manage your Google Places account.
  • Enable location or call extensions when applicable (particularly on mobile channels).
  • If you manage two complimentary brands, consider bidding the primary brand into first position and the secondary brand into second position. You will only pay once for the click but will garner free impression share for the secondary brand.
  • Consider running Paid Listing Ads (make sure they are semantically optimized; consumers do not want to read through product SKUs).
  • Try Remarketing for Search on non-brand terms only. These ads will target users who have already visited your site, which means they have a high propensity to convert.

4. Go Mobile

Consider the searches you conduct on your mobile device and your desired results. Most often, you are looking for quick answers with the intent of taking immediate action.

  • Differentiate your ad copy. With the rollout of Google’s Enhanced Campaigns, you can set mobile-preferred ad copy and landing pages. Use this to your advantage and deliver text ads specifically targeted to mobile users with location and/or call extensions enabled. If you do not have a mobile optimized site, consider opting into the “Phone Only” option.
  • Keep in mind that mobile ads only make sense in top positions. Mobile users rarely scroll to the second page, so be sure to review device-specific analytics to ensure mobile is profitable for you.

Now that you have fully optimized your search account, start Googling! You heard me right. Though it may sting a little to pay for your own click, online marketers need to experience their ads from the consumers’ point of view, and the best way to do that is to get out from behind your database and follow your own carefully crafted path to conversion.

Attribution Is Where It’s At

In a session on interpreting multiple data sets at ad:tech NYC, a panel was asked “What data set or point is at the top of your wish list?” The answers were not surprising:

  • Individual psycho-behavioral information
  • TV viewer behavior and conversion
  • Attribution

Attribution was one of the hottest topics at ad:tech. Everyone acknowledges that marketers have made great strides in using attribution to fine-tune their digital advertising strategies. But the Holy Grail of accurate cross-channel, cross-platform, cross-device attribution remains elusive.

Why is attribution so important? The simplest answer is efficiency. Understanding what spurs conversion helps marketers mold their strategies for maximum ROI. There is nothing simple about attribution, however, in a world where the classic purchase funnel has become more of a maze.

Credit where credit is due

Several of the panelists at ad:tech warned of the fallibility of last-click attribution models. Generally, last-click/last-view models favor search. What marketers really need is the ability to give proportional credit to all marketing channels and to understand how cross-channel and intra-channel assists contribute to conversion. While technologies can help marketers gain insight where tracking is possible, no one has been able to address the biggest challenge of all – cross-device attribution. Until someone cracks that code, analyzing behavior across all of the devices consumers are using is more art than science.

So much media …

As the list of devices that consumers use grows, so does the list of publishers and media outlets. Today’s campaigns run across search, social, display and TV, with multiple permutations within each of those channels. So how does a marketer know what really works?

One suggestion from ad:tech panelists was to keep a good marketing calendar and make sure that calendar is shared across media planning and analytics teams. By overlaying time-based data on an up-to-date calendar comprising all elements of a campaign, marketers can get a sense of causality that the numbers alone can’t provide.

Another tip offered was to compare multiple attribution models rather than putting all stock in one methodology. In one case study presented, analysis found that by using a last-click attribution model, only two of the tested creatives were winners. When assists were considered, though, five of the creatives contributed to conversions. Especially in testing creative and placement, considering alternate attribution models can keep marketers from throwing out good creative.

Other presenters encouraged marketers to be bold and creative in their testing: “turn off your branding campaign in order to measure attribution; bring offline data into an anonymous cookie pool to sync with online data; test for causality beyond conversion; explore new data sets,” they said.

Not without challenges

Attribution is a fairly new science, so, of course, it’s still evolving and will need to continue to adapt as the landscape changes. Some of the challenges that technology companies and marketers will be trying to overcome in the near future include:

  • Four-screen attribution – Single users on multiple devices create the biggest challenge in positively identifying “what works.”
  • Audience verification and cookie management – The lack of tracking capabilities for mobile and TV prevent an accurate account of how those platforms contribute to campaign success.
  • Over-abundance of data – It would seem logical that more data is better, but that’s only true if marketers understand which data really matter and don’t get buried in an avalanche of numbers that prevents them from reaching meaningful conclusions.
  • Protecting privacy – Consumers are more wary of tracking tactics than ever, making it all that much more important for marketers to be mindful of protecting their customers’ privacy.
  • Staffing for the new world – In an environment where CMOs are projected to spend more on technology than CIOs, the need for new roles is becoming evident. Agencies and marketers will need to have someone on staff to evaluate the diversified and specialized landscape of tech providers to create the right tech stack for each client and campaign, and make sure that these disparate solution providers work together.

Attribution is guaranteed to be a focus of ad tech and data providers as they strive to create more sophisticated models and overcome technical challenges. Marketers who aren’t paying attention are missing out on one of the best ways to really understand their customers’ behavior.

Media and Conversion Optimization – A Holistic Approach

By Stephan van den Bremer, Managing Director, Europe

The online media world is changing rapidly. Technology is playing an important role here. Homepage take-overs, video pre-rolls, dhtml banners: all examples of technology innovations of the last couple of years seducing marketers to spend more of their media budget. Data has also changed the digital media landscape, where retargeting was a buzzword three years ago, nowadays it is offered by almost everybody. Real-time bidding, which has existed for awhile in paid search, is another innovation that impacted the display media buying, stimulating performance based marketing even more.

With so much media technology available, sometimes it seems like marketers forget that the ROI of media spend largely depends on what happens on the site as well. Recently, we had a discussion with a client who experienced more and more difficulties getting additional traffic to the site below a certain Cost Per Acquisition (CPA). Their logical conclusion was to focus on conversion optimization now and allocate budget accordingly.

This principle is exactly what we learned in school under Gossen’s First Law, named after the German economist Hermann Gossen. Very basically described, it means that every additional euro spent adds less value than the previous one. For example, the first media euro that you spend will bring ten new visitors to your website, where the second euro perhaps will generate nine additional visitors. The hundredth euro may only deliver one extra visitor. That last additional visitor cost 1 euro, whereas the first visitor cost just 0.10 euro. Alternatively, that euro could also have been spent on conversion optimization (optimizing forms, order pages, pro-active engagements, content personalization, etc.).  If, for example, this investment improved the conversion rate from 10% to 11%, that would have been the equivalent of one incremental sale based on 100 visitors. This would result in an ROI that is ten times higher than spending that euro on media.

Of course, for conversion optimization, this principle is valid as well. The ROI of every additional euro will decline as more money is spent. But there is an additional effect: an increase in conversion rate will bring the CPA of media down as well, which perhaps, in turn, makes it viable again to raise media spend.

My point is not to prefer conversion optimization above trafficking, but to take a holistic view as a marketer. Putting media and conversion optimization in silos will lead to a sub-optimal allocation of marketing budget. To start with, there should be one budget, one responsibility and one integrated technology. Each company will discover which starting point works best, whether it is on the media side or conversion side.

IgnitionOne Industry Digest

September 2012

This is the most recent issue of the IgnitionOne Industry Digest, created to keep you up-to-date on the latest industry insights and competitor news.

Company Highlights

SEM Metrics that Really Matter
Search Engine Watch
August 2, 2012

Dave Ragals, SVP, Client Services at IgnitionOne discusses the metrics that are most important in search engine marketing and better allow marketers to understand the value of the results.

Five Best Practices for Display
DigitalMarketingSuite.com
August 2, 2012

David Hill, Senior Product Manager at IgnitionOne, lists five best practices for marketers implementing display into their marketing mix.

An Intelligent Business: Understanding the Conversion Path for an Online Booking
Eye for Travel
August 7, 2012

IgnitionOne data pertaining to what affects the speed of an onlinebooking and size of the average order value is used in this Eye for Travel report, as well as insights from Dominic Gramatte at IgnitionOne UK.

IgnitionOne Ignites Expedia Ireland’s CTR
Breaking News Travel
August 11, 2012

IgnitionOne announces the results of a partnership with Expedia.ie, consisting of the improvement of overall site relevancy by 25% and a four times higher CTR using targeted homepage banners compared to default or standard banners. See the case study here

Q&A with Noriaki Okubo, IgnitionOne’s Managing Director, APAC
DigitalMarketingSuite.com
August 15, 2012

Noriaki Okubo discusses marketing in Asia, the recent launch of remarketing in Japan and pivotal supplies if ever stranded on an island.

Through the Lens of an Intern
DigitalMarketingSuite.com
August 22, 2012

Isaias Garcia discusses what it is like to be an intern at IgnitionOne, some notable experiences and his take on the digital landscape.

Mobile is where it’s At (Literally)
MediaPost
August 23, 2012

Roger Barnette, President of IgnitionOne, covers mobile search in his MediaPost byline and offers key takeaways for marketers in need of integrating mobile into their mix.

Back to School for Search Marketers
Search Engine Watch
August 30, 2012

Dave Ragals reminds search marketers to revisit the fundamentals as part of the “back to school” season.

Econsultancy PPC Bid Management Technology Buyer’s Guide
DigitalMarketingSuite.com
August, 2012

IgnitionOne is featured in the 2012 Econsultancy PPC Bid Management Technology Buyer’s Guide, a valuable tool for those interested in the global market for paid search bid management technology, containing a detailed analysis of market trends and guidance about how to select the right technology.

Industry Insights

Accurately Evaluate the Performance of your Marketing Efforts
ClickZ
August 1, 2012

Four steps to ensure you are accurately measuring the performance of your marketing efforts: starting with you business objective; investing in research; knowing what success looks like and considering the big picture.

China Edges closer to the US in Online Advertising
Internet Retailer
August 3, 2012

According to a new forecast by eMarketer, China will surpass the UK in 2014 to become the second largest source of online advertising in the world, after the US, at an estimated $11.78 billion, compared to the UK’s estimated $11.25 billion and the US’ $52.80 billion.

Reinventing the CMO
ClickZ
August 6, 2012

A recent report revealed that 80% of CEOs are not satisfied with the work done by marketers, yet 90% value and trust the work of CFOs and CIOs, however, CMOs have gained access to measure, normalize, and rationalize marketing programs – demonstrating a clear and compelling marketing ROI – to silence critics and build respect in the executive suite.

The History of Marketing Channels 2012 (Infographic)
Marketing Pilgrim
August 7, 2012

An infographic that highlights the emergence of marketing in 1839 and the incredible influx of marketing channels in the last four decades.

Earned, Owned, Paid, Shared: Horsemen of the Apocalypse or Best Opportunity?
ClickZ
August 13, 2012

Multi-channel, multi-media, and multi-skilled are the baseline expectations for competitive marketing with digital media. Some marketers see the shift in media as an opportunity to build an approach that fully leverages changes in consumer use of technologies, how they’re influenced, and how they influence others. The author discusses how to attract, engage and convert prospects to buyers through earned, owned, paid and shared media.

You Don’t Control Your Digital Technology Decisions, M&A Does
AdExchanger
August 14, 2012

Mergers and acquisitions are shaping the digital technology landscape, by allowing large players to evolve into the enterprise resource space. This article advises marketers to thrive in this “storm” by working with those who have a keen vision of the future and can shed light on complex situations.

The “Missing Manual” of Search Marketing in China: Part Two
Econsultancy
August 15, 2012

This article discusses the relationship between search engines and social media in China, and the implications for marketing.

Braving the Rough Waters of Online Marketing
ClickZ
August 15, 2012

This column uses rowing as a metaphor for marketing. Small to mid-sized organizations are much like beginning rowers who get better with practice. Carton offers advice: know your destination, focus on measuring what matters, don’t be afraid to experiment, be prepared to make small, frequent course corrections and take sensible precautions.

Braving the Rough Waters of Online Marketing
ClickZ
August 15, 2012

This column uses rowing as a metaphor for marketing. Small to mid-sized organizations are much like beginning rowers who get better with practice. Carton offers advice: know your destination, focus on measuring what matters, don’t be afraid to experiment, be prepared to make small, frequent course corrections and take sensible precautions.

Key Mobile Users Comfortable with Ads, Shopping with Devices
Marketing Charts
August 15, 2012

New research finds three segments who routinely use mobile media: women with children at home (77%) and mobile Boomers (74%) are highly likely to use their devices while shopping in retail stores, while Generation M are least likely to use their devices while shopping (65%) but show the most comfort with ads. 59% of mobile users say their purchases are influenced by mobile ads, ahead of the 57% influenced by TV ads and 53% of US mobile users say they have been introduced to something new via their device.

The Dangers of Buckets
Digiday
August 16 2012

People tend to force things (people, products, etc) into buckets or categories in order to stay on track, hence the bucketing of tech products and services, which is inhibiting the realization of companies’ offerings.

Ten Interesting Digital Marketing Stats We’ve Seen this Week
Econsultancy
August 17, 2012

Top statistics from the week of August 17 showing that more than three quarters of searches are successful, RTB video ad inventory is on the increase, m-commerce is predicted to boom and more.

New Data Reveals How Marketers Use Social Media
HubSpot
August 20, 2012

This infographic reveals that Facebook and Twitter lead as the most popular social networks, with Google+ as the third. 74% of marketers use LinkedIn for branding, and 60% of marketers are looking for analysis options as well as other analytics options in their social media management tools.

16 Different between Google Mobile and Desktop Search Results in 2012
Search Engine Land
August 20, 2012

Search results vary between mobile and desktop. These differences include local results being more likely on mobile, autocomplete results appear before results in mobile app search, smartphone results having different filters, CTR and bounce rates being more likely to vary in mobile, and more.

Why Media Companies are being Eaten by Tech Companies
AdExchanger
August 20, 2012

Google has continued to expand from technology to media, highlighted by acquisitions, such as its recent purchase of Frommer’s; Amazon changes its distribution model through the use of technology; Microsoft has altered the engagement model and therefore the distribution of content via the Xbox. With these examples, it is clear that existing media models will continue to be disrupted and that the future of media is intertwined with technology.

Demand for Mobile impressions through RTB Jumps During H1
Marketing Charts
August 21, 2012

Advertiser and DSP demand for mobile ad impressions through RTB rose from 0.4 bids per impression request in January to 1.6 in June, with a peak of 1.7 in May. Android saw an increase in share of auction volume of 39%, from 28% in April to 39% in June; demand for social networking impressions stood out in Q2, growing from 9% share of auction volume in April to 31% in June; and the US demonstrated the largest share of auction volume in Q2, growing from 21% in April to 25% in June, even as the rest of the world was in flux.

Integrated Marketing Checklist: Tying Together Your Promotion across Platforms
Search Engine Watch
August 22, 2012

This piece shows how marketers should tie promotions across platforms, including like-verbiage on promotional messages on-site, in paid advertising, social media and email marketing.

Does Your PPC Budget Match Your Conversion Optimization Budget?
Search Engine Watch
August 22, 2012

This article highlights the problem of not spending enough time, money and effort on optimizing your conversions.

Nine Chances for Website Conversion Optimization You Don’t Want to Miss
HubSpot
August 22, 2012

Nine tips to boost your website’s conversion potential, including leveraging social proof, revitalizing CTA designs, featuring new offers, updating CTAs on high-trafficking blog posts and web pages, reducing friction, A/B testing and optimizing landing pages and CTAs, experimenting with secondary CTAs, appropriately aligning CTA selection with web pages and optimizing pages you expect to receive high traffic.

Integrated Marketing: If You Want Your Digital Media to be Great, You Must Integrate
TopRank
August 22, 2012

This article outlines how to integrate paid, earned, owned and shared media and asserts that engaging consumers where they live online and in ways that they care about represents the path to helping brands become more relevant.

Facebook Officially Launches “Sponsored Results” Search Ads
Tech Crunch
August 22, 2012

The Sponsored Results search typehead ad unit allows marketers to target users searching for specific apps, pages and places and inserts a link into the typehead results that points to their own app, page, custom page tab or post.

Display Ads Stable on Major Web Portals
MediaPost
August 24, 2012

The most recent display ad-tracking report revealed that 38% of home page ads were oversized/custom units, up from 36% for the same period a year ago, but down from 44% in the first half of the second quarter. Financial services and media were the biggest verticals in the first half of the current quarter, accounting for 20%, and 17%, of home page ads, respectively. Automotive was another strong contributor, representing 14% of ads.

Facebook Measurement Chief Advocates New Standard for Gauging Reach
AdAge
August 27, 2012

Brad Smallwood, Facebook’s Head of Measurement and Insights, admits that the company continues to look for ways to measure experiences on the sight, and feels that media agencies and advertisers are three to five years away from demanding successful metrics.

Five Best Practices for Display

by David Hill, Senior Product Manager

Before I started working on display advertising, I always thought of display the way most Internet users probably do: noise next to content I was specifically looking for. Like many users, I actually became blind to display ads. Banner ads may have had some contextual relevance to the site that I was viewing but other than that, there wasn’t a lot of incentive for me to click on an ad. That is of course, unless the stars aligned and I was served a relevant ad that peaked my interest. A lot has changed since then.

As I have moved into working on display products and continue to learn more about the areas of remarketing and real time bidding (RTB), my eyes have been opened to how amazing and powerful display advertising is.

When I have updated friends and family that work in brand marketing on my work in display, I am surprised at how little they know about the topic. My assumption is that even though a lot of brands have seen the importance of including display in their online marketing strategies, there is still a need for further education on the benefits of display as a channel.

I think part of the problem is that brand marketers are so busy in their day-to-day business that display may be viewed as a “technology I just don’t have time to learn.” Whatever the reason, here is a simplified rendition of the benefits of display advertising to those that are interested in it but have not had the opportunity to learn about the landscape.

1. Remarket to users you know are already interested in your product

When users visit your site, you can collect valuable information about what they are interested in, called 1st Party Data. When a user has visited your site and then visits a publisher your display partner can bid on, this data helps to present a highly targeted ad to a user that has already identified that they are interested in your product or service.

2. Target your audience

You can use 1st Party Data (data you collect about your users) or purchase 3rd Party Data (data collected by sources such as publishers, retailers, offline data providers, etc.) to target users more efficiently and effectively based on your online marketing strategies and goals. This data can be used to make more educated bidding decisions that result in showing more relevant users your ad.

3. Branding

Use targeting to your advantage in extending your branding campaign. Since display advertising is highly measurable, the proper mix of strategy and measurement greatly extend your brand marketing efforts

4. Measurement

Display advertising is highly measurable and will help to identify traditional online metrics such as ROI, click-through-rate (CTR) and conversion data, as well as provide advanced insights that can help you create more in-depth custom analysis. This data can also be aggregated and compared to other online or offline marketing efforts.

5. Privacy

Privacy is a subject that you hear a lot about in today’s world both online and offline. How personal information is used is a concern for users and advertisers. Display advertising is no different. Organizations like Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA) help to ensure that user privacy standards encouraged by the Federal Trade Commission are met and continually followed. When selecting a display partner, it is important to know whether they are a member of one or both of these privacy organizations.

IgnitionOne’s June Industry Digest

Every month, we round up some of the most relevant pieces of industry news, as well as our own company highlights, in a single, convenient place. IgnitionOne knows that the digital space moves at a rapid pace, so we aim to provide a selection of news that touches on all of the most important topics to help you fuel your digital marketing decisions.

Company Highlights

Attribution: How Organizational Structures Fit
MediaPost
April 30, 2012

Roger Barnette, President of IgnitionOne, discusses that marketers are being kept from gaining an integrated marketing channel and capitalizing on attribution.

Attribution: IgnitionOne Gives Marketers Another View
MediaPost
April 30, 2012

An in-depth overview of new Digital Marketing Suite functions that allows marketers to compare multiple attribution profiles from the Analytics section of the tool.

The Engagement Yardstick: What Should Marketers Look for From Online Measurement Tools?
The Drum
May 1, 2012

Ollie Bath, Head of Client Solutions for IgnitionOne UK, discusses the benefits of Engagement Optimization in his byline.

Take Attribution for a Test-Drive Using a Secondary Profile
MediaPost
May 10, 2012

Dave Ragals discusses the benefits of attribution and covers examples of areas to test, such as partial credit, exposure sequence/ latency, look-back and weighting.

DataPop Creative Ad Platform Driving 40% Average Increases in Sales for Marketers’ Online Ads
MarketWire
May 10, 2012

IgnitionOne offers praise to DataPop’s creative optimization solution as bringing a unique set of capabilities to our customer base.

Attribution Challenges Business Objectives
Search Engine Watch
May 10, 2012

IgnitionOne is mentioned for having released new DMS features that enable marketers to compare multiple attribution profiles, showing credit attributable to media, such as display, search, video and social ads.

How to Turn Your Inventory Into a Valuable Commodity
MediaPost
May 10, 2012

Makes mention of IgnitionOne’s Q3 2011 Report, noting a supply-and-demand imbalance in digital advertising.

Paid Search: the True All Round Performer
The Drum
May 11, 2012

IgnitionOne is noted for its attribution modeling technologies having a positive influence on search by providing insight into the wider media marketing mix, which also aids in optimizing media spend.

Google’s Motorola Deal Could Up Ad Inventory
MediaPost
May 22, 2012

Roger Barnette, President of IgnitionOne, notes that for marketers and advertisers, the closer integration between platform and device should drive scalable and innovative advertising opportunities.

The American Business Awards Announce Finalists in Marketing Category
American Business Awards
May, 2012

Extended Stay Hotels’ Integrated Online Marketing Campaign, conducted by IgnitionOne, is a finalist for the 2012 Online Marketing Campaign of Year for the American Business Awards.

Industry Insights

Predictions from the First Internet Bust and What They Tell Us about Digital Marketing Now
Fast Company
May, 2012

GM O’Connell looks back on predictions made in 2002 about how the Internet would impact people and brands. He looks back at those predictions and assesses his accuracy.

Mighty Mobile Infographic
Culture Label
May, 2012

An infographic by CultureLabel.com that explores why mobile is a channel that companies, especially ecommerce, must now make an integral part of their business.

New Online Ad Forecast: 12% Growth for 2012
MediaPost
May 1, 2012

Encouraged by the increase in smartphone and tablet usage, advertisers are beginning to embrace all mobile formats. MagnaGlobal anticipates spending on Internet media to grow by 12.2% this year.

Mobile Devices Gain as Shopping Tools
MediaPost
May 3, 2012

A Nieslen study found that 79% of US smartphone and tablet owners have used their devices for shopping related activities. Where mobile devices are preferred to locate a store, tablet owners are more likely to make purchases on their devices.

Is Your Traffic Mix Efficient?
ClickZ
May 4, 2012

Analyzing a website’s traffic mix does not convey much about your marketing efficiency. Rather, a company should consider their visitor mix as a starting point to optimize how to generate traffic, and then the underlying motivation for conversion.

Why CMOs Need to Experiment
DIGIDAY
May 8, 2012

Steven Cook, brand marketer and CMO of live-music firm Fankix.com speaks to Digiday about why the number of Facebook fans doesn’t make the brand, why brands need to experiment, and why the hunt for social media ROI is beside the point.

Shopper Marketing: Mobile Up, Daily Deals Struggling
MediaPost
May 8, 2012

Although digital has fundamentally altered the way people shop, a Forrester study finds that 17 digital tools most used in shopping are struggling to earn their share of spending, such as QR codes and daily deal sites. Dividing the tools into four different tiers, Forrester assesses technologies in their infancy, survival mode, growth phase and those having earned a place in the shopper marketing toolkit.

Marketers Still Baffled, Suspicious of Agency Trading Desks
AdAge
May 9, 2012

Digital media buying platforms are still being faced with skepticism in light of issues associated with them, including transparency, kickbacks and agency self-dealing. However, Forrester Research analyst Joanna O’Connell said they, or something like them, will ultimately become the predominant way that digital and some other media, such as addressable TV, are bought and sold.

Google, Alert: Bing Wants “to Model Every Object on the Planet,” Reinvent Search
Fast Company
May 10, 2012

Bing believes that the approach of ranking and indexing pages is no longer sufficient and has revamped its front end in an effort to make search results more useful for users. Rather than indexing text, Bing is “trying to associate data that exists on the web in all forms with the physical object that spawned it in the first place.”

Online Sales per User Continue to Climb in North America
eMarketer
May 10, 2012

Since 2009, the average amount that US internet users spent annually shopping online has increased $100 per year, and in 2012, GroupM estimates that the average B2C ecommerce spending per user in Canada and the US will break the $1,000 threshold.

Social Media Ad Spending to Reach $9.8 Billion
ClickZ
May 15, 2012

According to BIA/Kelsey’s U.S. Local Media Forecast, social media advertising revenues in the United States will grow from $3.8 billion in 2011 to $9.8 billion in 2016, representing a compound annual growth rate of 21%.

Think Global, Act Global: How Big Brands are Taking Facebook Marketing to the Next Level
Holy Kaw
May 16, 2012

Big brands on Facebook capture a more global audience, as is evidenced by this infographic.

What’s the Biggest Myth About Online Advertising?
DIGIDAY
May 25, 2012

Digiday asked industry leaders what they felt were the biggest myths in online advertising. The results included comments on the worth of banners and clicks, apprehension of new native advertising, and questions about the relationship of digital and traditional media.

Google: Search Activity Rising Following Revamp
Wall Street Journal
May 29, 2012

Google has introduced a new feature that allows people doing web searches to see a big box of information and photos related to the queries, drawing information from sites such as Wikipedia, music and movie catalogues, and more. The semantic search revamp has enticed people to search more.