Tag Archives: ignitionone

Bing Broad Match Modifier Update

Bing has introduced a new match type which gives advertisers the ability to tighten up search queries that are matched to an existing broad match keyword. The new match type, Broad Match Modifier (BMM), can be used alongside their existing phrase and exact match terms. This new feature will assist advertisers in finding the right balance between too little and too many impressions and clicks. Responding to this change, marketers should examine their keyword strategy for Bing campaigns.

Key takeaways:

  • BMM can help capture additional relevant search queries not included in your phrase/exact match keyword list
  • Since BMM does not include matches to synonyms or relevant search queries that are not included in keyword lists, marketers should build out separate campaigns or ad groups for BMM keywords while keeping existing Broad Match keyword structures to minimize any loss in traffic until there is enough statistical data to make ROI decisions
  • This feature allows advertisers to have more control over their keywords, and how their ads are being displayed against keywords, which should result in better performance

IgnitionOne recommends that marketers avoid including modified minor words (i.e. +a, +an, +the, +for, +to, +in). Searchers  often omit these words when searching, so attaching a “+” to them can limit traffic. Furthermore, IgnitionOne highly recommends the use of BMM for campaigns with strict ROI goals. This feature allows advertisers to have more control over their keywords, and how their ads are being displayed against keywords, usually resulting in better performance. Lastly, please note that this feature is currently only available in the US and Canada.

IgnitionOne’s June Industry Digest

Every month, we round up some of the most relevant pieces of industry news, as well as our own company highlights, in a single, convenient place. IgnitionOne knows that the digital space moves at a rapid pace, so we aim to provide a selection of news that touches on all of the most important topics to help you fuel your digital marketing decisions.

Company Highlights

Attribution: How Organizational Structures Fit
MediaPost
April 30, 2012

Roger Barnette, President of IgnitionOne, discusses that marketers are being kept from gaining an integrated marketing channel and capitalizing on attribution.

Attribution: IgnitionOne Gives Marketers Another View
MediaPost
April 30, 2012

An in-depth overview of new Digital Marketing Suite functions that allows marketers to compare multiple attribution profiles from the Analytics section of the tool.

The Engagement Yardstick: What Should Marketers Look for From Online Measurement Tools?
The Drum
May 1, 2012

Ollie Bath, Head of Client Solutions for IgnitionOne UK, discusses the benefits of Engagement Optimization in his byline.

Take Attribution for a Test-Drive Using a Secondary Profile
MediaPost
May 10, 2012

Dave Ragals discusses the benefits of attribution and covers examples of areas to test, such as partial credit, exposure sequence/ latency, look-back and weighting.

DataPop Creative Ad Platform Driving 40% Average Increases in Sales for Marketers’ Online Ads
MarketWire
May 10, 2012

IgnitionOne offers praise to DataPop’s creative optimization solution as bringing a unique set of capabilities to our customer base.

Attribution Challenges Business Objectives
Search Engine Watch
May 10, 2012

IgnitionOne is mentioned for having released new DMS features that enable marketers to compare multiple attribution profiles, showing credit attributable to media, such as display, search, video and social ads.

How to Turn Your Inventory Into a Valuable Commodity
MediaPost
May 10, 2012

Makes mention of IgnitionOne’s Q3 2011 Report, noting a supply-and-demand imbalance in digital advertising.

Paid Search: the True All Round Performer
The Drum
May 11, 2012

IgnitionOne is noted for its attribution modeling technologies having a positive influence on search by providing insight into the wider media marketing mix, which also aids in optimizing media spend.

Google’s Motorola Deal Could Up Ad Inventory
MediaPost
May 22, 2012

Roger Barnette, President of IgnitionOne, notes that for marketers and advertisers, the closer integration between platform and device should drive scalable and innovative advertising opportunities.

The American Business Awards Announce Finalists in Marketing Category
American Business Awards
May, 2012

Extended Stay Hotels’ Integrated Online Marketing Campaign, conducted by IgnitionOne, is a finalist for the 2012 Online Marketing Campaign of Year for the American Business Awards.

Industry Insights

Predictions from the First Internet Bust and What They Tell Us about Digital Marketing Now
Fast Company
May, 2012

GM O’Connell looks back on predictions made in 2002 about how the Internet would impact people and brands. He looks back at those predictions and assesses his accuracy.

Mighty Mobile Infographic
Culture Label
May, 2012

An infographic by CultureLabel.com that explores why mobile is a channel that companies, especially ecommerce, must now make an integral part of their business.

New Online Ad Forecast: 12% Growth for 2012
MediaPost
May 1, 2012

Encouraged by the increase in smartphone and tablet usage, advertisers are beginning to embrace all mobile formats. MagnaGlobal anticipates spending on Internet media to grow by 12.2% this year.

Mobile Devices Gain as Shopping Tools
MediaPost
May 3, 2012

A Nieslen study found that 79% of US smartphone and tablet owners have used their devices for shopping related activities. Where mobile devices are preferred to locate a store, tablet owners are more likely to make purchases on their devices.

Is Your Traffic Mix Efficient?
ClickZ
May 4, 2012

Analyzing a website’s traffic mix does not convey much about your marketing efficiency. Rather, a company should consider their visitor mix as a starting point to optimize how to generate traffic, and then the underlying motivation for conversion.

Why CMOs Need to Experiment
DIGIDAY
May 8, 2012

Steven Cook, brand marketer and CMO of live-music firm Fankix.com speaks to Digiday about why the number of Facebook fans doesn’t make the brand, why brands need to experiment, and why the hunt for social media ROI is beside the point.

Shopper Marketing: Mobile Up, Daily Deals Struggling
MediaPost
May 8, 2012

Although digital has fundamentally altered the way people shop, a Forrester study finds that 17 digital tools most used in shopping are struggling to earn their share of spending, such as QR codes and daily deal sites. Dividing the tools into four different tiers, Forrester assesses technologies in their infancy, survival mode, growth phase and those having earned a place in the shopper marketing toolkit.

Marketers Still Baffled, Suspicious of Agency Trading Desks
AdAge
May 9, 2012

Digital media buying platforms are still being faced with skepticism in light of issues associated with them, including transparency, kickbacks and agency self-dealing. However, Forrester Research analyst Joanna O’Connell said they, or something like them, will ultimately become the predominant way that digital and some other media, such as addressable TV, are bought and sold.

Google, Alert: Bing Wants “to Model Every Object on the Planet,” Reinvent Search
Fast Company
May 10, 2012

Bing believes that the approach of ranking and indexing pages is no longer sufficient and has revamped its front end in an effort to make search results more useful for users. Rather than indexing text, Bing is “trying to associate data that exists on the web in all forms with the physical object that spawned it in the first place.”

Online Sales per User Continue to Climb in North America
eMarketer
May 10, 2012

Since 2009, the average amount that US internet users spent annually shopping online has increased $100 per year, and in 2012, GroupM estimates that the average B2C ecommerce spending per user in Canada and the US will break the $1,000 threshold.

Social Media Ad Spending to Reach $9.8 Billion
ClickZ
May 15, 2012

According to BIA/Kelsey’s U.S. Local Media Forecast, social media advertising revenues in the United States will grow from $3.8 billion in 2011 to $9.8 billion in 2016, representing a compound annual growth rate of 21%.

Think Global, Act Global: How Big Brands are Taking Facebook Marketing to the Next Level
Holy Kaw
May 16, 2012

Big brands on Facebook capture a more global audience, as is evidenced by this infographic.

What’s the Biggest Myth About Online Advertising?
DIGIDAY
May 25, 2012

Digiday asked industry leaders what they felt were the biggest myths in online advertising. The results included comments on the worth of banners and clicks, apprehension of new native advertising, and questions about the relationship of digital and traditional media.

Google: Search Activity Rising Following Revamp
Wall Street Journal
May 29, 2012

Google has introduced a new feature that allows people doing web searches to see a big box of information and photos related to the queries, drawing information from sites such as Wikipedia, music and movie catalogues, and more. The semantic search revamp has enticed people to search more.

For a Dynamic Campaign, Deploy Dynamic Titles

Dynamic Keyword Insertion (DKI) is the chainsaw of SEM.  Everyone can agree that it’s a cool and powerful tool that should have a place in every paid search manager’s proverbial tool shed.  At the same time, many marketers are apprehensive about actually picking it up and using it.  If one loses control of it, things will get out of hand and you’ll go from quickly and precisely sculpting your project to irreversibly marring it beyond repair, and you may even lose a finger (read: client) or two in the process.

While it’s true that if used poorly, DKI could render your ads nonsensical, the truth is that the dangers have been greatly exaggerated.  Some marketers have seen the unfortunate results of using DKI in misspelling-oriented keyword groups or retailer campaigns with a massive and diverse array of products. These marketers can wonder about the wisdom of this tactic after seeing unfortunately-phrased long-tail combinations dynamically placed above their carefully manicured description lines. However, many marketers have seen the consistent increase in CTR that DKI provides and wondered how they ever lived without it.

Confining DKI to the areas where it will be both completely safe and highly effective is remarkably simple.  When seeking out the keywords to break into a DKI-safe ad group, know first that all keywords above the title-length limit for the engine in question are inherently safe because they will trigger the backup title rather than the dynamically generated option.  While that seems obvious, it’s critical enough that it merits explicit mention.  Because it’s possible to sort out every single keyword that won’t actually show dynamically due to length, the long-tail keywords that otherwise would represent a large portion of the keywords that look like DKI trouble can be instantly cleared for deployment.

Once a marketer has cut down the potential DKI keyword list to keywords below this limit, they should be looking at a much smaller keyword set that will need to actually be looked over and approved manually.  If one can identify rule-based criteria for exclusion, such as keywords that begin and/or end in certain words that you know to recur through the set (i.e. prepositions), this would further narrow the selections.

Dynamic Keyword Insertion has proven powerful and easy to execute properly in IgnitionOne’s media initiatives. The copywriting process typically consists of developing the ad templates to be employed with static titles, and then creating a dynamic title version of every single iteration to be tested against its static version.  If a marketer is brought onto a project and there is nary a curly-bracket in sight, the first question that should arise is: “Why is dynamic keyword insertion NOT being tested for this initiative?”

These are just a few helpful hints and best practices for employing Dynamic Keyword Insertion.  The art and science of putting this wonderful technology to good use could take up a long chapter in a thorough book on SEM.  Hopefully this brief objective examination will help some marketers adopt the test-first, assess-later, fear-never attitude towards DKI that will improve their campaigns and have them exploring other avenues such as {Idea: Your Own} and {Tactic: Best Practice} in no time!

What Google Phrase and Exact Match Close Variants Means for Marketers

Google is releasing changes to paid search that allow the option to run phrase or exact keywords on closely related terms. Variations of keywords that include singular versus plural, misspellings, acronyms, abbreviations, accents, and the consideration for alternate suffixes can all be found using this new Google element. By using this feature, Google’s matching technology can identify any variation of these keywords and apply them to your search advertising.

In light of this change, marketers will want to examine their keyword strategy for Google campaigns:

  • Advertisers are automatically opted into the new Google feature.  They will be entered into more auctions, and more ads will show for these variants if they do not opt out of using the variants of phrase and exact keywords. This could potentially affect the competition on keywords by inadvertently increasing the CPC for advertisers
  • However, Google has indicated that the Quality Score will still be determined by exact keywords and not by close variants and that quality score and first page bid estimate should not be affected
  • Initial adoption is best suited for advertisers who are limited in their campaign management capabilities rather than advertisers who closely manage their campaigns. Advertisers who closely monitor their accounts should use this new keyword match type as an additional lever for keyword discovery similar to current strategies applied against broad match terms for both positive and negative contributions

Google has shared initial results that show an overall increase in click volume at comparable CPCs and noted that this may vary from advertiser to advertiser. This additional traffic is likely to be less relevant and less efficient than current traffic. That being said, the new matching behavior is a good feature for marketers who do not currently have extensive positive and negative keyword assets. This may also work for marketers whose main goal is enhancing traffic. CPC for any close variant matched keyword will probably be lower than the CPCs of the actual term, due to lower demand and competition.

For marketers who do have extensive keyword sets built out, this may have a negative effect on performance. These advertisers should monitor keywords closely since increased CPCs may make these terms (which in the past were cheap due to low CPCs and low traffic) inefficient moving forward. Additionally, since the quality score will still be based on exact match keywords and not close variants, it is important to make sure any misspellings and plurals are also included on both exact and phrase match as standard best practice.

Introducing Earned & Paid Facebook Solution

Today, IgnitionOne announced the launch of a ground-breaking feature to the Digital Marketing Suite that allows marketers to optimize their earned and paid Facebook® media alongside search, mobile and display advertising.

This solution will allow brands to automate creation of Facebook Sponsored Stories when there is a high level of activity around a post to quickly capitalize on the amplification made possible by the timely publishing of these ads. The platform analyzes performance data to show the optimal ratios of social actions and indicates the most opportune time to launch Sponsored Stories. This innovation alleviates the current need for social media managers to manually poll and monitor the brand page activities across multiple interfaces.

Key Benefits to Customers:

  • Maximize amplification and performance by automatically launching Sponsored Stories
  • Increase efficiency using the only platform that allows earned media triggers to launch paid ads
  • Utilize performance data to model successful future brand page posts

This update is yet another step toward simplifying the management and optimization of online marketing through powerful technology. If you are interested in learning more about this pioneering technology, please email us at info@ignitionone.com.

View the press release here. 

Facebook® is a registered trademark of Facebook Inc.

Meeting the Efficiency Curve

An online marketer’s life is not an easy one. It’s a constant battle of trying to keep up with the new trends while staying efficient in the quickly evolving online advertising landscape.

  • Google introduced countless betas and algorithm changes in Q1
  • Facebook has surpassed 900 million+ users and just had its IPO
  • Yahoo!/Bing is coming up with new updates every month
  • The display landscape is getting a complete overhaul

There hasn’t been a point in time when new ideas were created, tested and executed so fast and with such precision.  That being said, it’s becoming even more vital for marketers to take a step back and focus on their existing asset management in the midst of all these emerging technologies and product updates.

Take SEM as an example: What’s the best way to find out if assets are performing at an optimal level?

Running monthly efficiency curves is one of the great ways to gauge the overall performance of a paid search account. It displays the revenue and/or action potential of an account against the media spend by looking at the impression, click, rank and bid fluctuations from the previous weeks.  Plotting the current performance point against the curve demonstrates if an account is performing at a sub-par level.

 

A marketer’s immediate goal should be reaching the curve and then ultimately shifting the curve up through long term account restructuring tactics, such as geo breakouts, adding new ad copy and keyword assets. These tasks are a part of a long term project that may take significant man hours to plan and execute.

In the meantime, here are some quick tactics to help marketers move their “current performance point” closer to the efficiency curve:

Get rid of poor performing ads

This is a very quick and possibly the most effective solution to immediately cut down the wasteful media spend in an underperforming account.

Pausing Creative A under this scenario will distribute its impressions to the other text ads and may potentially drive $2,872 incremental revenue for this one adgroup. Imagine the possible gains if this exercise is repeated across the account.

Identify keywords below first page minimum bid 

More often than not, marketers add new keywords with very low bids in order to keep budgets under control (and rightfully so). Over time, campaigns end up with keywords without the ability to capture all of the demand in the market place. Filtering these keywords and increasing their bids will give them a chance to breath and perform as long as they don’t belong to a flighted campaign.

 

Monitor Low Quality Score Keywords

Tools like IgnitionOne’s Digital Marketing Suite’s advanced filters can help marketers identify the low QS keywords so that they can be eliminated or bucketed thematically somewhere else in the account.

Dive into the Search Query Reports for Negative Keyword Suggestions

Advertisers can rely on search query reports to compare the conversion contribution of the typed queries against credited keywords. The offenders out of this list should be applied as negatives either at the account, campaign or group level depending on the account structure.

Stop to smell the roses… And clean out the weeds

The tactics described above are meant to help marketers meet the efficiency curve and improve the bottom line. They are even more effective when complemented with integrated marketing solutions and repeated regularly. While it’s imperative for marketers to follow online trends and keep an eye on the grand prize, it’s equally important to allocate the time to optimize the existing resources.

Overcoming Attribution Excuses Webinar Review

Thank you to everyone who attended the “Overcoming Attribution Excuses” webinars this
week. IgnitionOne believes attribution is a core part of the integrated marketing process and if used properly can help you better optimize your media across all channels.


And while the majority of marketers are still using a last-click model, this is the least effective method. In the webinar we discussed strategies for overcoming the objections in your organization in order to implement and test advanced models and move away from last click.If you missed the webinar, you are in luck – we have recorded the session and have it available for you here:

Insights from an Attribution Queen

A series of interviews will give our readers and IgnitionOne customers a behind-the-scenes look at the people who make up IgnitionOne, exploring their professional roles and what interests them on a personal level. This week, Meghan McDonnell of Attribution Services discusses her background, the evolution of attribution and analytics, and childhood memories and discover why we think she is absolutely royal. 

1. Please introduce yourself

My name is Meghan McDonnell, (Supervisor, Attribution Services). I work in the Client Services team in IgnitionOne’s Atlanta office.

2. What do you do?

I started January 20, 2009 as an Algorithmic Media Analyst (affectionately called a Bid Scientist) on the Advisor team.  The Advisor team is part of Client Services and helps clients who want their Paid Search media spend optimized toward a specific goal.  They are also responsible for weekly status calls with the client to go over performance, as well as providing strategic recommendations and analysis.

3. How did you get involved in attribution and analytics?

I’ve always been really interested in analyzing data.  I graduated with a Mathematics degree and every job I’ve had since has always been extremely focused on data and analysis, mostly in the marketing realm.  Attribution started off as a side project for me, but I have obviously grown into this role.  I loved the idea of incorporating data across multiple media programs and analyzing the process behind getting users to ultimately convert.  There are so many interesting data points involved and it’s only going to continue to get more robust in the coming years.  I’m excited to see where this will eventually take us.

4. Speaking of the coming years: what are your predictions regarding Attribution and Analytics over the next 5 years?

I think it’s only going to get more complicated as more features are added around each digital media channel.  We’ve come a long way toward developing a better understanding of what drives users to convert, but there is still a lot of data that marketers are just getting into, such as on-site metrics (how long they are on the site, what specific pages on the site they visited, at what point did they move from “interested” to “ready to buy”).  These types of metrics are already starting to add value to the attribution process.  I also think that the incorporation of offline data will be crucial to attribution, such as someone searching on their mobile phone for a specific store or product and linking this to this same user going into a store and making a purchase.

5. People around here call you the “Attribution Queen.” How did you get this nickname?

Ha, that’s a good question.  I think Eric Carlyle (our Chief Knowledge Architect)   originally coined the phrase. When I first started working under the Advisor group, IgnitionOne had recently introduced attribution, and Eric tasked me with working on coming up with the reporting logistics and developing a process for our clients.  Since I was one of the first people working on this, he started calling me “Attribution Queen” and the phrase stuck.

6. Can you tell me about the team you work with?

My role now focuses specifically on attribution across all of our clients in multiple verticals and regions of the world. The entire attribution process is very consultative. The practice begins with an initial background brief on the specific client and type of business they have, addressing what business objectives they are ultimately trying to achieve. The team then begins compiling data and reporting in order to get a complete picture of how all of their media channels are working together and how much crossover there truly is (and in most cases, there is quite a bit).

The next step is to take a deeper dive into the data to analyze all of the various marketing components of the conversion paths.  The insights gained from the data combined with the business objectives of that particular client provide a complete analysis, pointing out what is working well (and in what order) and what isn’t.  This helps the client understand not only what type of media mix they should implement but also how they should be attributing their data.

7. How have the solutions evolved since you started working with them?

One of the most important aspects is getting a more comprehensive understanding of what the client is trying to achieve for their business (i.e. driving more new customers to the site, driving higher AOV purchases, etc).  Earlier on, this was something talked about, and on a high level. I think most clients were interested in attribution but didn’t really have a full understanding of what it was and how they could utilize it in a way that would benefit their business.  Now the discussions are much more in depth so we are able to factor in a lot of important information that the data itself was not able to tell us.

Additionally, there are some new attribution reports that I’ve developed to acquire some of the details that were previously missing, such as which types of Display are driving conversions (remarketing, behavioral, etc.) or which types of creative (both display and paid search) are getting users who, say, clicked on an organic search result to finally convert?  Prior to this, the analysis was more focused at the channel level, which is useful, but doesn’t tell us what within these different digital media channels is driving users to convert.  There are so many different levers within each channel that need to be considered when analyzing conversion paths, and we are now able to utilize them  at a much more granular level than ever before.

8. Who is your favorite super hero and why?

Not sure if they are considered “super heroes” but I think I have to go with the Teenage Mutant Ninja Turtles!  I probably watched that show more than any other show growing up and can’t even count how many times I watched the movie.  It was one of my brother’s favorites as well, so it’s a bit nostalgic for me.

9. Which is the best vacation you ever went on?

I’d say my best vacation was to Ireland.  I am Irish on both sides of my family so it was something that was at the top of my places to visit list.  It was amazing.  I’m actually considering going back next year and running the Dublin half marathon and then taking time to travel around to some of the other European countries.  Keeping my fingers crossed it works out!

10. What is your favorite book?

Outside of Harry Potter?? Haha. I’d probably go with The Bell Jar.  I thought the book did an amazing job of portraying the characters in a way that made it extremely real.  A little disappointed in the movie, but the book I would read over and over.

 

Welcome to DigitalMarketingSuite.com!

IgnitionOne, the global leader in digital marketing solutions, introduces DigitalMarketingSuite.com, a content hub and corporate blog to serve as a source for all things integrated digital marketing.

DigitalMarketingSuite.com aggregates digital marketing news and insights from accredited sources across the Internet in one, easily accessible location. We assemble this content from trade publications, major news sites and marketing blogs to serve relevant and well-rounded material focused on industry discussions and trending topics to keep you informed while simplifying your daily task of staying on top of news.

DigitalMarketingSuite.com will also house exclusive content as IgnitionOne’s Corporate Blog. This content aims to provide valuable insights into integrated digital marketing through posts that are written by some of our most knowledgeable employees. We hope you find this information valuable and that it helps to promote innovation throughout the digital marketing landscape.

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